SPEAK WITH AN EXPERT
The most successful businesses around the world all use working systems to help them operate at maximum efficiency. This applies to businesses in all industries and all market sectors: any type of business can be systemised in order to make efficiency improvements across the board and to maintain those improvements in day to day operations.
The problem for most organisations that want to start systemising their business is knowing what factors are the most important ones to focus on. In this guide, we are going to help you solve this problem by telling you the key ingredients of any successful working system and how to go about creating your own system from scratch.
After you have finished reading our list of key ingredients and tips to make a successful working system, you will be in a much better position to start designing your system or improving it.
The Key Ingredients to a Successful Working System
Before you can start your planning in earnest, you need to know what goes into a successful system. In our experience, there are 4 essential ingredients that you must include in your plans to create a successful working system:
Together, your policies, processes, procedures and props provide the basis for consistent and reliable performance of your business. And importantly, they provide the basis for training and performance management across your business.
If you are not completely sure what the difference between policies, processes, procedures and props are, take a look at the example below. Feel free to skip straight to the next section if you are sure you already understand these ingredients.
A Policy, Process and Procedure Example
A company that sells products, either directly to end customers or to retailers, should have policies that govern product sales, and processes, procedures and props to describe how orders are handled and recorded when they arrive, which may be worded something like this:
This is a simplified version of a dispatch procedure and it is likely that you will also have a separate procedure for the sales team members to follow. However, for the sake of brevity, we have included just the simplified dispatch procedure in this example.
If all of these 4 key ingredients to a successful working system are included in your plans, you will significantly increase your chances of getting it mostly right the first time. We say mostly right because even with the best of intentions and careful research and planning, it is unreasonable to expect your first attempt at a working system to be perfect.
There will almost always be a few wrinkles that need to be ironed out. The purpose of this guide is to make sure that any problems you encounter are minor issues rather than major roadblocks. By including these 4 key ingredients in all areas of your system and by following our tips to make a successful working system, which we have listed below, you should be able to avoid most, if not all, of the common pitfalls that await the unwary.
Our Top Tips to Make a Successful Working System for Any Business in Any Industry
Now you know the key ingredients you need to include, you’re ready to start planning your system in detail right? Well, not quite. Before you get started, read through our top tips to make sure you know exactly what you are doing.
These tips are organised in the form of a step-by-step guide but if you already know what you want to do for some of these steps, you can simply take what you want from our suggestions and leave what you don’t want.
Make them as clear and jargon-free as possible, using the language of your workforce. Together with the policy, process and props, the procedure will form the basis of the training and performance management of everyone in your workforce.
If you would like one of our experts to talk you through the process of creating an effective working system, don’t hesitate to call and speak to us now.