Consulting: Our consultant will work with the client team to capture the core process that define your business. We do this using our blue stickies (custom post-it notes). We then publish the process charts via Lucidchart into your intranet (Google Site, Confluence or other).
Support: We also help you to create the tools which flesh out your systems: automated forms, paper forms, checklists, templates, email templates, registers, videos, etc. We will always seek to optimise usage of your existing software packages in preference to creating anything outside of them.
Maintenance: Through Confidence, our ongoing support and maintenance service, we help our clients keep their systems up to date. We publish new workflows to their intranets, manage revisions to existing workflows, create forms or tools using a range of Google Add-ons, standardise existing documents or work aids, assist with video uploads… The list is too long and we continually find new ways to help our clients through changes in technology.